Play Responsibly Player Safety Philippines

money game Responsible Gaming

At money game, we believe that gaming should always be fun, safe, and within your control. This page gives every Filipino player the tools, information, and support needed to keep their experience healthy and enjoyable at all times.

Tools That Keep You in Control

We give every player on our platform a set of practical tools to manage how they play. Whether you want to set a daily deposit limit, take a short break, or step away from the platform entirely, these options are always available in your account settings.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your account. Once your limit is reached, no further deposits are accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget.

Session Time Reminders

Choose how long you want each gaming session to last and receive an automatic reminder when that time is up. Taking regular breaks helps you stay refreshed and make clearer decisions. You can set reminders as short as 30 minutes or as long as several hours depending on your preference.

Cool-Off Period

If you feel you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily restricted from placing bets or making deposits. The cool-off period begins immediately once you activate it from your account settings.

Self-Exclusion

For players who need a longer break, self-exclusion allows you to close access to your account for a minimum of six months or permanently. During self-exclusion, you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected] and we will process your request promptly.

Activity History

Your full gaming and transaction history is always accessible in your account dashboard. Reviewing your activity regularly is a healthy habit that helps you stay aware of how much time and money you are spending. Transparency is a core part of how money game supports responsible play for all Filipino players.

Reality Checks

Enable periodic reality check pop-ups that show you how long you have been playing and how much you have wagered in the current session. These gentle reminders appear at intervals you choose and give you a clear snapshot of your activity without interrupting your experience unnecessarily.

Recognising Problem Gambling

Gaming is meant to be entertainment. If it starts to feel like something else, these signs may indicate it is time to seek support.

  • Spending more money than you planned or can afford to lose on a regular basis.
  • Chasing losses by placing bigger bets in an attempt to win back money you have already lost.
  • Feeling restless, irritable, or anxious when you are not able to play or when you try to cut down.
  • Neglecting work, school, family responsibilities, or personal health because of gaming activity.
  • Borrowing money from friends, family, or financial institutions specifically to fund gaming.
  • Hiding your gaming activity or the amount of money you spend from people close to you.
  • Feeling that gaming is the only way to escape stress, anxiety, or difficult personal situations.
  • Repeatedly trying to stop or reduce your gaming but finding yourself unable to follow through.

If you recognise any of these signs in yourself or someone you care about, please reach out to our support team or use the self-exclusion tools available in your account. You can also contact the Philippine Amusement and Gaming Corporation (PAGCOR) helpline for professional guidance and confidential support. Remember that seeking help is a sign of strength, and money game is committed to supporting every player who needs it.

Protecting Minors

money game is strictly for adults aged 21 and above in accordance with Philippine gaming regulations. We take the protection of minors extremely seriously and have multiple safeguards in place to prevent underage access to our platform. All new accounts require age verification before any gaming or deposit activity is permitted.

If you share a device with younger family members, we strongly encourage you to use parental control software and to never share your account credentials with anyone. Always log out of your account when you are finished playing, especially on shared or mobile devices. If you suspect that a minor has accessed a gaming platform, please report it to us immediately at [email protected] so we can take swift action.

Our Age Policy

  • Minimum age to register and play is 21 years old, as required by PAGCOR regulations in the Philippines.
  • Government-issued ID verification is required during the registration and withdrawal process.
  • Accounts found to belong to underage users will be immediately suspended and all funds returned.
  • We recommend parental control tools such as Net Nanny or similar software for households with minors.

Need Help or Have Questions?

Our support team is available to assist Filipino players with any responsible gaming concerns. You can also visit our FAQ page for quick answers about account tools and player safety.